js9 Terms and Conditions

1 General Information and Applicability

js9 is a trusted online betting and casino platform in Bangladesh. These terms and conditions ("Terms") apply to the use of the js9 website (https://js9.cam) and all related services.

By accessing the js9 website, opening an account, or using any of our services, you are considered to have read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.

These Terms have been prepared in Bengali and apply specifically to users in Bangladesh. In the event of any ambiguity, the interpretation of js9 shall be considered final.

2 Account Registration and Eligibility

To open an account on js9 and use the platform's services, the following eligibility requirements must be met:

• You must be at least 21 years of age. Use of the js9 platform by minors is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and up to date.
• Each individual may open only one account. js9 reserves the right to close any duplicate accounts belonging to the same person.
• You must register on your own behalf — opening an account on behalf of another person or as a proxy is prohibited.
• A valid and active mobile number and email address must be provided at the time of registration.

2.1 Identity Verification (KYC)

js9 reserves the right to verify a user's identity at any time. As part of the verification process, you may be asked to provide a national identity card, passport, or other government-issued document. js9 has the right to place withdrawals on hold until identity verification is complete.

3 Account Security and Responsibility

The security of your js9 account is entirely your own responsibility. The following must be observed at all times:

• Do not share your password with anyone.
• Do not give any other person access to your account.
• If your login credentials are lost or stolen, notify js9 support immediately.
• Always log out after logging in from a public or shared device.

You are responsible for all activity carried out through your account. js9 will not be liable for any loss resulting from unauthorized access, but we will do everything we can to help resolve the situation.

4 Deposit and Withdrawal Policy

The following policies apply to financial transactions on the js9 platform:

4.1 Deposit

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Funds deposited into your account must come only from your own registered payment method.
• Deposits made through a third party are strictly prohibited.

4.2 Withdrawal

• Minimum withdrawal amount: ৳1,000.
• A standard withdrawal takes 10–45 minutes to process.
• Processing begins after the withdrawal request has been verified.
• Withdrawals may be placed on hold if identity verification is incomplete.
• The same payment method used for the deposit must be used for the withdrawal.

5 Bonuses and Promotional Offers

js9 offers bonuses and promotional offers from time to time. The following general terms apply to these offers:

• Welcome bonus: 120% bonus on first deposit, up to ৳15,000. The wagering requirement for this bonus is 10 times.
• Each bonus offer has a specific validity period; any unused bonus will be cancelled after it expires.
• Winnings earned with bonus funds must meet the wagering requirement before withdrawal.
• Claiming multiple bonuses from the same person, device, IP address, or household is prohibited.
• If bonus abuse is suspected, js9 reserves the right to investigate and close the relevant account.
• Under the VIP program, weekly cashback of up to 0.3%, 0.5%, and 0.8% is provided for the Bronze, Silver, and Gold tiers respectively.

6 Betting and Gaming Rules

The following rules apply to betting and gaming activities on the js9 platform:

• Once all bets are finalized, they cannot be changed or cancelled.
• js9 reserves the right to review and correct any transaction or result caused by a technical error.
• Any winnings obtained by exploiting a bug or error in the game software will be considered void.
• js9 uses certified Random Number Generator (RNG) technology to ensure fair play.
• js9 reserves the right to change, add, or remove game offerings at any time.

6.1 Sports Betting

For betting on cricket (including BPL, IPL, and T20 World Cup), football (FIFA), kabaddi, and other sports, the specific rules for each event must be followed. If an event is cancelled or unresolved, the relevant bet will be settled according to the circumstances.

7 Prohibited Activities

The following activities are strictly prohibited on the js9 platform:

• Use of fraudulent activities, software, or tools.
• Attempting unauthorized access to another user's account.
• Using the platform for money laundering or illegal financing.
• Operating games using bots, automated software, or artificial intelligence.
• Running multiple accounts with the intent to abuse bonuses.
• Attempting to breach the platform's security systems.
• Harassing, threatening, or disrespecting other users.
• Participating in gaming activities with minors or creating accounts on their behalf.

8 Account Suspension and Termination

js9 may temporarily or permanently suspend or terminate an account in the following circumstances:

• Violation of any provision of these Terms.
• If evidence of fraudulent or suspicious activity is found.
• Providing false or incomplete registration information.
• If the account holder is identified as a minor.
• Extended inactivity (after a set period of time).
• For regular legal or regulatory requirements.

In the event of account termination, js9 will fairly consider returning any verified balance, however the right to forfeit balances in cases of fraudulent activity is reserved.

9 Intellectual Property

All content on the js9 website — including logos, designs, graphics, text, software, and other elements — is the exclusive intellectual property of js9. Reproducing, distributing, or commercially using any part of this content without prior written permission from js9 is prohibited.

10 Limitation of Liability

js9 always strives to provide a safe and reliable service. However, js9's liability will be limited in the following matters:

• Issues caused by internet connectivity outages or failures of third-party services.
• Loss caused by the user's own negligence or improper use.
• Service interruptions due to force majeure (natural disasters, war, government decisions).
• Service disruptions during scheduled maintenance periods.

11 Privacy and Data Protection

js9 uses SSL encryption and the most advanced security measures to protect your personal information. Full details on how your information is collected, stored, and used can be found on our Privacy Policy page. The Privacy Policy is an inseparable part of these Terms.

12 Responsible Gaming

js9 is firmly committed to responsible gaming. We want our users to play for entertainment and not face financial pressure. The following guidelines are recommended:

• The js9 platform is for users aged 21 and above only.
• Do not bet beyond your means.
• Do not make emotional decisions to chase lost money.
• Do not treat gaming as your sole source of income.
• Use the Self-Exclusion feature if needed.

If you need help, visit our Responsible Gaming page or get support via 24/7 live chat.

13 Changes and Amendments

js9 reserves the right to change, amend, or update these Terms at any time. After any change, the new version published on the website will take effect automatically. Continued use of the platform will be considered acceptance of the updated Terms. We therefore recommend checking this page regularly.

14 Contact

If you have any questions or need clarification about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our support team is always here for you and is committed to resolving any issue quickly.